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Jun 7

Written by: Matthew
6/7/2011 5:47 PM 

Do you have any idea what percentage of your customers, clients or patients return to you on a regular basis?   Have you ever tried to measure this?  

If you do a good job keeping your existing customers, you will have to do less work to grow your business.  Imagine you only had the opportunity to sell your product or services once to every customer.  You would have to work really hard to attract new customers...

Return customers will go out of their way to do business with you. Return customers will recommend you to friends and family. Return customers support your business and can provide valuable feedback.

Smartschedule appointment scheduling software has been designed to help you to keep in touch with your customers on a regular basis by reminding them of their appointments, thanking them for visiting and recalling them for future appointments automatically.  

This is just one way that you can stay in touch with your customers and improve your customer retention.  Now is a good time to start measuring it!

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